Although many people say FAX is dead, government and lawyers still require it for legal purposes. Uphone FAX can be used from a regular fax machine with an ATA (Analog Telephone Adapter) or from the web management console (cloud based virtual fax, no hardware required).
Calling card services will allow you to call a local number and then call an international number. They are very useful for reducing your long distance fees.
If you need calling card services, simply ask the Uphone technical support team.
Sometimes you need special codes to do special things. For example:
- Dial 9 before dialing to the world
- Dial *8 to use a Valcom intercom system
- Personalized dial codes for your own actions, the sky is the limit
If you require customized dialplan services, simply ask the Uphone technical support team.
Uphone allows you to record your calls always or by on-demand. You can:
- record internal calls only (extension to extension)
- incoming calls only
- outgoing calls only
- all calls
If you would like to record during a call, simply call dial *2.
All recordings are available in the CDR (Customer Detail Records under Apps).
Conference Center is a powerful tool that allows you to host a call with as many people as you want. People simply call your Conference Center phone number, enter your special pin and voila, everyone is on the same call. This is a lot easier than manually calling each individual person. Uphone Conference Center has the following capabilities:
- 2 levels of privileges: participant, manager
- conference recording
- mute capabilities
If you require Conference Center services, simply ask for it from Uphone technical support.